Cookies Policy

VISUM
SAS registered at the RCS of Creteil (France) under the n° 898 855 036

Update : 2024.04.22
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This Cookie Management Policy (the "Management Policy") is provided by

Reverse Contact (VISUM SAS), incorporated and registered in France 898 855 036 RCS CRÉTEIL
whose registered office is 14, boulevard de Brandebourg F-94200 IVRY SUR SEINE (FR)
(the “Company”).
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This Cookie Management Policy informs you of your rights and the choices regarding the placement of cookies when using the website: https://www.reversecontact.com/ (the "Site") published by the Company.
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For any questions about this Cookies Policy and the use of cookies placed on the Site, you can contact the Company

at the following email address: dpo@visum.run
or at the registered office postal address

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1. Purpose

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In accordance with Article 82 of the Data Protection Act of 6 January 1978 as amended, implemented in accordance with the provisions of Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 on the processing of personal data and the protection of privacy in the electronic communications sector, your consent as a user must be obtained before any action aimed at storing information or accessing information stored on your terminal equipment.

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Following the provisions of Articles 4(11) and 7 of the GDPR relating to the conditions applicable to consent, the CNIL adopted Deliberation no. 2020-091 of 17 September 2020 adopting guidelines on the application of Article 82 of the Act of 6 January 1978 as amended to operations of reading and writing in a user's terminal (notably "cookies and other trackers"), as well as Deliberation no. 2020-092 of 17 September 2020 adopting a recommendation proposing practical procedures for compliance in case of recourse to "cookies and other trackers", presenting in particular examples and good practices for concrete procedures of collecting consent and implementation of trackers not subject to it.

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2. What is a cookie?

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Cookies are small files containing various textual information, generally consisting of letters and numbers. They are placed on your device (computer, tablet, smartphone...) via your browser, by the website you are visiting.

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This operation allows your devices to be recognized as soon as a connection is established between the Site's server and your browser. The main purpose of a cookie is to enable the Site's server to adapt the content of internet pages to your personal preferences, in order to personalize your visit to the Site.

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Thus, the Site can use several types of cookies:

Session cookies: these cookies are temporary and stored in your browser's cookie file until it is closed. These cookies are mandatory for certain applications or features of the Site to function properly.

Persistent cookies: the Site may use persistent cookies to enhance your experience (e.g., by providing optimized navigation). These cookies remain in your browser's cookie file for a longer period. The duration of their retention depends on the choices of configuration of your Internet browser. Persistent cookies allow the transmission of information to a web server each time a person visits the Site and can be used in particular to remember your preferences and choices for a website, or to target advertising. Persistent cookies are also called tracking cookies.
First-party cookies: these cookies are installed by the Site during your visit to improve your experience.

Third-party cookies: these cookies are installed by third parties who may be partners of the Company. A third-party cookie corresponds to a file embedded via a browser by a site different from the one you are visiting, in order to store information locally and track your journey across multiple sites. These cookies are therefore not hosted on the Site.

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These cookies are classified into several types: necessary cookies used for technical purposes, audience measurement cookies, advertising cookies, social network sharing cookies, etc.

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3. What are cookies used for?

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Cookies are used for various purposes:

Strictly necessary cookies: they are essential for the operation of the Site and allow you to access secure areas such as your cart, your personal area, etc.
Analytical or performance cookies: these cookies allow the Company to know the use and performance of the Site and to improve its functioning. They allow, for example, to know the most consulted pages of the Site.
Functional cookies: these cookies remember the choices you make in order to improve your experience on the Site.

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For example, they are used to recognize you when you return to the Site, to remember the choices you have made, the items you have placed in the cart, etc., and provide enhanced and personalized elements on your preferences and consumption habits.

Advertising cookies: these cookies collect information about your browsing habits in order to present you with advertisements tailored to your interests. These cookies record your visit to the Site, the pages you have visited, and the links you have followed as well as your navigation outside the Site. They are also used to limit the number of times you see the same advertisement and to measure the effectiveness of advertising campaigns.

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They are generally placed on the Site by third parties with the permission of the Company.

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4. What cookies are present on the Site?

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The cookies placed on the Site by the Company are as follows:

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Name of the cookie	Type of cookie	Persistent or Session Cookie	Domain	Duration	Purpose
__Secure-1PSIDCC	Third party security cookie	Persistent cookie	google.com	1 year	This cookie is used by Google to enhance user security when interacting with Google services and to prevent fraud. Specifically linked to Google services, it creates a secure environment for users by authenticating requests, protecting user data, and improving the overall security of the services.
__Secure-3PSIDCC	Third party security cookie	Persistent cookie	google.com	1 year	This is a third-party security cookie. It is used to enhance the security of Google services integrated into the site, such as Google advertisements or Google Sign-In buttons on the site. It helps to verify and authenticate the user's identity with Google, secure the user's account access against hijacking attempts, and maintain safe browsing practices.
SIDCC	Third party security cookie	Persistent cookie	google.com	1 year	The SIDCC cookie is used to authenticate the user, maintain the security of his account, and protect his data on Google sites from unauthorized access. It may also be used in the context of advertising to filter fraudulent activities and enhance the security of advertising transactions.
_gcl_au	Third cookie	Persistent cookie	reversecontact.com	90 days	This cookie is used by Google AdSense to test the effectiveness of advertising on the site. This cookie is specifically intended for the analysis and tracking of the conversion of clicks on ads into concrete actions, such as a purchase or registration. This helps advertisers understand which ads are most effective and to optimize their advertising campaigns accordingly.
crisp-client%2Fsession%2F520ff681-aa9d-4a3b-a931-c1b14eb92918 :"session_0f1a54c4-5996-4753-8759-d9b50446771c"	Functional cookie	Session cookie	reversecontact.com	During the session	This cookie is associated with the Crisp customer messaging platform. It enables the tracking of live chat sessions between website visitors and customer support, ensuring smooth and continuous communication.
ph_phc_TXdpocbGVeZVm5VJmAsHTMrCofBQu3e0kN8HGMNGTVW_posthog :"%7B%22distinct_id%22%3A%22018e6560-2b4b-7cb4-a8fc-c1ed7db7b85b%22%2C%22%24sesid%22%3A%5B1711097785197%2C%22018e6560-2b6d-74f3-a5e1-1d2e3ef2f886%22%2C1711097785197%5D%7D"	Analytical tracking cookie	Persistent cookie	reversecontact.com	1 Year	This cookie allows PostHog to collect data on how users interact with the website, such as visited pages, actions taken, and time spent on each page. The goal is to provide insights that can help improve the user experience, optimize site content, and make informed decisions based on user behavior.
utm_first_page	Analytical tracking cookie	Persistent cookie	reversecontact.com	2099	This cookie analyzes how new users interact with the site during their first visit. It allows for the collection of data on visitor behavior in relation to marketing campaigns. It enables analysts and marketers to understand how visitors access the site and which part of the content or which campaign first attracts attention.
utm_referrer	Analytic cookie	Persistent cookie	reversecontact.com	2099	This cookie is used to collect information on how users access the site. By recording the referral source (the URL), it helps to better understand the effectiveness of their marketing efforts and search engine optimization (SEO). It specifically allows for the analysis of which traffic sources (for example, links from other sites, email marketing campaigns, advertisements, etc.) are most effective in attracting visitors.
li_sugr	Analytical cookie for personalization	Persistent cookie	reversecontact.com	3 months	This cookie is associated with LinkedIn and allows for the delivery of more relevant content and advertisements tailored to the preferences and interests of each user.
_ga_XL12ZD77VV	Analytical tracking cookie	Persistent cookie	reversecontact.com	2 years from the last visit	This cookie is set by Google Analytics to distinguish unique users by assigning them a randomly generated number as an identifier. It is used to calculate visitor, session, and campaign data for analytics reports. This cookie aids in tracking user interactions such as page views, events, and potentially e-commerce activities, allowing site owners to analyze how visitors interact with their site.
_ga	Analytical tracking cookie	Persistent cookie	reversecontact.com	2 years	This cookie tracks user behavior on the site, such as visited pages, time spent on the site, and interactions with content. This information helps to understand how visitors interact with their sites and to improve the user experience.
crisp-client%2Fsession%2F520ff681-aa9d-4a3b-a931-c1b14eb92918 :"session_a2b7468f-0802-4c7a-8372-066de9336557"	Functional cookie for tracking and session management	Session cookie	reversecontact.com	6 months and 2 days	This cookie is associated with Crisp, a customer messaging platform that enables websites to offer real-time customer support via chat. This specific cookie is used to manage a user's session on Crisp chat, by allowing the platform to track the status of the chat session and ensure smooth communication between the user and customer support. This enhances the user experience by enabling the continuation of previous conversations or recognizing returning visitors.
_gcl_au	Advertising performance analysis cookie	Persistent cookie	reversecontact.com	90 days	This cookie is specifically used for tracking and analyzing advertising performance by attributing user actions, such as clicks on ads or conversions, which helps optimize advertising campaigns.
ph_phc_TXdpocbGVeZVm5VJmAsHTMrCofBQu3e0kN8HGMNGTVW_posthog :"%7B%22distinct_id%22%3A%22018e6560-2b4b-7cb4-a8fc-c1ed7db7b85b%22%2C%22%24sesid%22%3A%5B1711467415453%2C%22018e7b68-0fb3-773d-a56d-a6ce4eb4165f%22%2C1711467401139%5D%7D"	Analytic cookie	Persistent cookie	reversecontact.com	1 year	Cookie associated with PostHog, an open-source product analytics tool. Its main function is to collect data on how visitors use a website, allowing site owners to analyze user behavior and improve the user experience and product features.

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The Company cannot ensure the completeness of the list of cookies presented above.

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The Company undertakes, as far as possible, to regularly update it and to alert you in case of major changes regarding the placement of cookies on the Site.

5. What personal data do cookies collect?

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The cookies used on the Site collect the following personal data:

IP address;
Web browser;
Date and time of visit;
Operating system;
Internet service provider.

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6. How long is the personal data collected by cookies kept?

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The personal data collected through the cookies present on the Site are kept for a maximum period of 24 months.

Cookies are kept for a maximum period of 24 months.

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7. What are your choices?

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7.1 Cookie banner

Upon the first connection to the Site, a banner informs you of the use of cookies and invites you to accept or refuse the use of these cookies.

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Accepting or refusing the use of cookies does not affect your navigation on the Site, except for the cookies strictly necessary for the operation of the Site or an online communication service you have requested.

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The Site uses cookies that ensure access to and the important functionalities of the Site (necessary cookies).

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These cookies do not require your consent.

You are informed that accepting these cookies is a necessary condition for accessing and using the Site and that refusing them may expose you to potentially negative effects (normal navigation on the Site not guaranteed).

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The information banner includes:

the identity of the data controller;
the specific purposes of the cookies used;
the possibility to withdraw your consent at any time.

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In accordance with Deliberation No. 2020-092 of 17 September 2020 adopting a recommendation proposing practical procedures for compliance in case of recourse to "cookies and other trackers" by the CNIL, you must be able to accept or refuse the use of cookies with the same degree of simplicity.

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To this end, you have the option to click on a button to refuse the placement of all cookies, which has the same format and is placed at the same level as the button to accept the placement of all cookies.

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You also have the option to accept or not (excluding necessary cookies) the placement of each cookie on your browser.

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To ensure that your consent is free, informed, and unambiguous, the banner will not disappear until you have accepted or refused cookies.

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No non-essential cookie will be placed on your browser until you have accepted or refused cookies.

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Except with your prior consent, the placement and reading of cookies will not be carried out:

if you visit the Site (home page or directly on another page of the Site) and do not continue navigating: indeed, a mere lack of action cannot be considered as an expression of your will;
or if you click on the link in the banner allowing you to configure cookies and, if applicable, refuse the placement of cookies.

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You can revisit your choices at any time by clicking on the information banner accessible on the Site.

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7.2. Setting via your web browser

You can accept the use of cookies or choose to disable them at any time. The setting is generally done from your browser.

Your browser can be set to notify you of the cookies that are placed on your terminal and ask you to accept them or not. The configuration of each browser is different.

It is described in the help menu of your browser, which will allow you to know how to change your wishes regarding cookies.

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7.2.1. If you are using Firefox from Mozilla

Click on the menu button and select "Options".
Select the "Privacy" panel. Set the "History" menu to "Use custom settings for history".
Uncheck the box "Accept cookies".
All changes you have made will be automatically saved.

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7.2.2. If you are using Microsoft Internet Explorer browser

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Delete and manage cookies

Click on the Tools button, then on "Internet Options".
Click on the "Privacy" tab, then under "Settings", move the slider up to block all cookies or down to allow all cookies, then click OK.

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7.2.3. If you are using the Google Chrome browser from Google

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Delete, allow, and manage cookies in Chrome - Android - Google Chrome Help

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Select the Chrome menu icon.
Select "Settings".
At the bottom of the page, select "Show advanced settings".
In the "Privacy" section,
select "Content settings".
Select "Block sites from storing data". Select OK.

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7.2.4. If you are using the Apple Safari browser

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Legal - Use of Cookies

Click on "Settings" > "Safari" > "Privacy" > "Cookies and Website Data"

Delete the history and cookies stored in Safari on your iPhone, iPad, or iPod touch and Manage cookies and website data in Safari on Mac

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7.2.5. If you are using the Opera browser from Opera

Opera Web preferences – Opera Help

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8.Modification of this Management Policy

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This Management Policy may be amended. The Company therefore advises you to regularly consult this page of the Site.

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